Support and contacts

Please check the Frequently Asked Questions page for answers to common queries.


To pay by credit card online please see the main ordering page. You can also complete the order by phone or FAX, or generate a Pro Forma invoice. We also accept PayPal payments.

For questions about ordering please contact by email as below.


If you have purchased WordWeb Pro, please download from the link given in your order notification email. Download updates from the support page. Download the free version on the free download page.

If you have lost your WordWeb Pro licensing or download information please see the re-download request form.

Database suggestions and errors

We are keen to make the database as accurate and up to date as possible. Please check the word on WordWeb Online, and if the word or sense is missing, or there is an error, please submit the error.


If you are interested in licensing the WordWeb data or using the WordWeb components in your software please see WordWeb Developer. To link to WordWeb or WordWeb Pro from third-party software please search for "technical" in the WordWeb help file.

Customer Support

Please check the Frequently Asked Questions page first. You can get help with any technical problems using the email address given below.

General email:


You can subscribe to our newslist to be informed of new versions and related news.

About Us

WordWeb is a product of WordWeb Software, see the business About Us page for details.

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