Order re-download

If you did not make an adequate backup of your notification email, nor of the downloads themselves, you may be able to get the link re-sent using the function below. Please note that this feature is provided as a goodwill gesture - we are not under any obligation to replace lost products (would you go back to a bookshop and ask for a replacement if you lost a book!?).

Your order can probably be traced from your email address. Please enter it below, and we will re-send your download link to your email address. If you have several email addresses, please think carefully about which you used when you originally ordered.

If you want to upgrade to a recent version, there's probably no need to install an old version first - there is an option to get a full installation as long as you haven't changed your email address recently.

If you have changed your e-mail address, but do have a record of your licence number, please update your e-mail first.